Effective Date: November 16, 2023
At R & R Bathrooms, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you interact with us or use our services. By accessing our website or providing your information, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you provide voluntarily when you interact with us, including but not limited to:
1. Contact Information: Your name, email address, phone number, and mailing address when you request a quote or contact us through our website or other communication channels.
2. Transaction Details: Information relating to your purchases, such as products ordered, quantities, payment details, and delivery information.
3. Website Usage Data: Non-personally identifiable information such as your IP address, browser type, operating system, device information, and browsing patterns when you visit our website. We may also use cookies and similar technologies to collect this information.
4. Customer Feedback: Any information you provide in surveys, feedback forms, or testimonials.

How We Use Your Information

We use the information collected to provide, maintain, and improve our services, as well as for the following purposes:
1. To fulfil your requests: We use your contact information and transaction details to respond to inquiries, process orders, make deliveries, and provide customer support.
2. To communicate with you: We may use your contact information to send relevant updates, newsletters, promotional offers, and other communications about our products and services.
3. To improve our services: We analyse website usage data to understand user preferences and enhance the functionality and user experience of our website.
4. To personalize your experience: We may use your information to customize your interactions with us and provide personalised recommendations, content, and advertisements.
5. To comply with legal obligations: We may process your data as required by applicable laws, regulations, or legal proceedings.

Information Sharing and Disclosure

We may share your personal information with select third parties in the following circumstances:
1. Service Providers: We engage trusted third-party service providers, such as delivery companies or marketing agencies, to assist us in delivering our services. These providers are bound by confidentiality agreements and are only permitted to use the information for the specified purposes.
2. Legal Requirements: We may disclose your information when required by law, or in response to a valid legal request, such as a court order, subpoena, or search warrant.
3. Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your personal information may be transferred as part of the transaction.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your data.

Your Data Protection Rights

You have certain rights regarding your personal information and its processing, including the right to access, update, correct, or delete your data. To exercise these rights or to inquire about our data practices, please contact us using the information provided at the end of this Privacy Policy.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
R & R Bathrooms
Phone: 07716188020
Email: sales@rrbathrooms.co.uk
Thank you for choosing R & R Bathrooms. We appreciate your trust in us and your commitment to safeguarding your privacy.